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« Starting to color with my Crayolas | Main | Having my cake and eating it too! »
Wednesday
02Sep2009

I got the Crayola!

I GOT THE CRAYOLA! MOM GOT ME THE CRAYOLA!!! (If you’re confused, please refer to my prior post about Comparing CGM’s to Crayons)

I went home Monday and had a message on my phone that Dexcom had called. I called back and couldn’t speak with the rep that hand been handling my case, so I talked with the gentleman who answered the phone. Here is how the conversation went:

Me: I was calling ( my rep ) because she just called me and I missed her call. Can you please look and see what she may have been calling about?

Rep: Yes, give me just a moment. Ah, it looks as if she was calling to let you know we have your approval and we were going ahead with the shipping details.

Me: Are you sure? It’s actually approved? You aren’t just looking at where they verified the benefits? The insurance company wrote back and approved it?

Rep: Yes, that’s what I think it’s saying, but if you would like for me to have ( my rep) return your call, I’d be glad to do so.

Me: Yes, please. I’ve already left her a voicemail, but that would be okay too.

~End of conversation

So, I waited an hour and didn’t hear anything back. I was like a little kid at Christmas. That hour may as well been a whole day… or week. Lots of clothes got folded during that time (when I’m anxious or mad, I clean). 

I later decided to call back and I finally got my rep. She was so nice. She confirmed that everything had been approved by insurance that morning and they were set to send everything out. I wasn’t expecting a decision that soon!  And neither was my rep. She said it was the fastest turn around she had seen. I was floored!  We got everything squared away and my brand new Dexcom Seven+ meter is now on it’s way. It is set to arrive Friday, but since I will not be here to receive it, I have called FedEx to hold it until Tuesday.

I have also already contacted my trainer and she will be here on the 9th if the shipment works out as planned, so, fingers crossed, I will be CGMing on Tuesday of next week!!!It's here!

**9/3/09 It is here!!! Now, to wait on training!! I will put up a new blog post when the training is completed along with pictures. Thanks you guys for all your support!!!

Reader Comments (5)

hey sarah! through the magic of wordpress' tag surfer, i found your blog (i just started my diabetes blog). as a new dexcom 7+ user myself, i wanted to say congrats and you will love it! i started using mine on saturday evening and i can't imagine how i functioned without it. keep us updated on your experience! :)

September 2, 2009 | Unregistered CommenterFaye

A-W-E-S-O-M-E! Can't wait to hear how it works out!

September 2, 2009 | Unregistered CommenterSarah Jane (Sajabla)

YAY!! So happy for you! You'll really find out a lot of stuff going on with your CGMS.

Congratulations!

September 2, 2009 | Unregistered CommenterJenny

Great news! Let's hope this does wonders for your 'D'...

September 2, 2009 | Unregistered CommenterMarkMansheim

Yeppie! Please keep us posted:)

September 2, 2009 | Unregistered CommenterCherise

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