Fridays are good, but…
Friday, February 26, 2010 at 12:23PM Fridays with a 96mg/dl for my fasting am bg check is AWESOME! I cannot tell you how happy I was to wake up to that number. And, to wake up to it at my normal time of 7:45am.
See, all of this week, I have been waking up each morning at 5:30-ish am with a bg in the 40’s. I have hit 41mg/dl more times that I’d like to say. But when you’re out of Dexcom sensors because you’re saving up money to cover them since you’re deductible hasn’t been met yet, you do what you can. I’ve been “flying solo” for more than a month now without my Dexcom, and I’m not liking it one bit. I cannot tell what my bgs are doing, and I hate it.
Just like yesterday, the only way I had a clue that I was low was that my blood pressure was lower than normal at my “female” doctor appointment. 107/60 is a tad low for me. I’m used to the 115/75 – 120/80 range. Not to mention, I was still feeling rushed from being late. So, sure enough, I pulled out my meter, endured lots of sets of eyes turning to glare at me after hearing the clicker poke me, and waited for my result. 61. Crap. Bad thing was, I had already eaten all the glucose tabs I had in my purse. Crapola again. I waited until after seeing the doctor to go get something. It never takes long there, and I figured if I started feeling bad, I’d just have to leave.
All the lows have made me feel exhausted. The blind bolus (which had me eating grapes steadily for the next 2 hours to maintain a 90-100 glucose level)… the 5am lows… the mid afternoon lows… Some days are better than others tho, so I’m not quite seeing a definite pattern enough to change basal rates yet. Or else I’m too chicken to do it. I’ve become “highophobic”. I don’t want to change basal rates, then go high for more than a day, and freak out. When I freak out, I get button happy and change rates again without giving myself time to adjust or even create a pattern. I’m too impatient. I’m hoping to be able to place an order for my Dexcom sensors on Monday or Tuesday. I’m willing to pay the extra to have them shipped overnight. I’ve gotta nip these lows in the butt. I’ve gotta get some sleep! But, I feel like I’m flying blind. I need to “see” if my changes are working.
Hopefully tomorrow morning will be a repeat of this morning and I can sleep in a little while. At least until 9am… that’s all I ask. And, if I can get my sensors next week, I’ll be able to make a few changes once I see a pattern again. :-)
I called Dexcom today about my reorder. I wanted to be sure of the amount I would have to pay.
See, last year, I had to pay for everything up front - deductible plus coinsurance - before they would send them out. It wasn't like my other companies that sent them out and billed later. But this time, I was informed by in CSR that my billing had changed on my account due to my insurance (which I had NO clue about. They knew about this after I had called earlier this month asking about my reorder amount so I could save up for it and they did not say a WORD!). He told me that it would take up to 2 weeks to get approval! OMG! If this was known back when I called on the 9th, why wasn't the paperwork submitted then? It's not the fact that they aren't covered under my insurance, but the way they are covered that is causing the issue.
After being transffered to the billing department for them to explain, then being transferred back to a CSR (who was not the same one), and a 45 minute phone call, they are sending out new processing requests to my insurance company. The last CSR asked me how many I had left and I explained that I didn't have any and that I have been out for over a month, waiting to save up money to pay for more. She put me on hold again, came back, and explained that she was sending me out 2 sensors, and that I would have them tomorrow!!! She also explained that with my insurance's new billing system (not theirs, mine), I didn't have to pay upfront anymore, that it would be billed, and she is also going to see about getting a 90 day supply approved! How awesome!
Then, about 15 mintues after I got off the phone, the first CSR called me back and said he felt bad about what had happened with the miscommunication (and trust me, there was.. I just didn't feel like blogging about that part) earlier and called to offer me 2 sensors that could be delivered tomorrow. I could have accepted, but I figured he didn't see the notes from earlier, so I told him that the last CSR was sending me out 2, and I didn't want him to get in trouble for sending me more. He looked and saw them and apologized again.
Now THAT is what I call customer service! And, I should have my sensors tomorrow before 4:30PM.
So, this Friday, for me, is turning out to be a pretty darn good one.




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